As low as
₹10.00
In stock
SKU
ticketmanagementsystem
Comprehensive software solution designed to streamline and optimize the handling of customer inquiries, requests, and technical issues. With a user-friendly interface, it enables organizations to efficiently manage incoming tickets, assign them to appropriate personnel or departments, track their status in real-time, and ensure timely resolution.
FEATURES:
- Efficient ticket creation and tracking for issue resolution.
- Prioritization based on severity and service level agreements (SLAs)
- Assignment to relevant agents or teams efficiently
- Integration with email and whatsApp for updates
| Color | Red |
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